FAQS

Here’s a simple FAQ section for your shop:

1. What is your processing time?
Our typical processing time is 3-5 business days. Custom items may take longer.

2. How long does shipping take?
Domestic shipping takes 7-10 business days, while international orders take 2-3 weeks.

3. Do you accept returns or exchanges?
As our products are custom-made, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us.

4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number.

5. Do you ship internationally?
Yes, we ship internationally. Buyers are responsible for any customs taxes/fees.

6. Can I change or cancel my order?
Yes, you can make changes or cancellations within 24 hours of placing the order. After that, customization begins, and changes may not be possible.

7. Do you offer gift wrapping or special packaging?
We do not offer gift wrapping, but all items are carefully packaged to ensure they arrive safely.

8. Can I customize my order further?
Yes, we offer a range of customization options. Please contact us if you have specific requests.

9. How can I contact you for support?
You can reach us through Etsy messages or via our contact email listed in the shop.

10. What payment methods do you accept?
We accept all major credit cards, PayPal, and Etsy gift cards for payment.

Feel free to contact us for any other questions!